Nov 17 2008
YoNorthShore asked:
I met Steve at a new construction open house in Lincolnshire hosted by Coldwell Banker Winnetka North’s Linda Martin.
I asked Steve for an update on the market and how to go about selecting a mortgage broker.
Nov 17 2008
Nov 15 2008
http://www.LoanAgentsLive.com
A new website allows mortgage consumers the ability to “chat” live with over one hundred mortgage companies. With the simple click of a button, a consumer can start a live & anonymous chat with any listed mortgage company they choose.
LAL Enterprises, Inc. has announced the official launch of www.LoanAgentsLive.com ; a chat based mortgage portal with instant live access to over one hundred mortgage companies.
The website is different from typical mortgage websites, because a visitor is actually communicating live with a professional mortgage consultant. One click and the visitor can chat live with a loan consultant from the brokerage of their choice.
When a customer visits LoanAgentsLive.com, they select a state to find lenders licensed to serve them. A link next to each company’s display ad indicates whether a loan officer at the brokerage is available to chat.
It appears to be a successful approach as more and more consumers are reluctant to give out their phone numbers and personal information via online applications. Based upon preliminary results from a beta test conducted by LAL Enterprises, Inc., consumers are over 4 times more likely to initiate a chat with a mortgage consultant then fill out an online application.
Chat technology allows consumers the ability to “test the waters” without having to provide their phone number or e-mail address. Consumers also have the option to switch to a phone conversation with the same loan consultant at anytime they wish during a chat.
Offering live chat to mortgage consumers is a newer concept, but some industry giants already have implemented it. According to The Washington Times, live chat helped increase Bank of America’s online mortgage sales by 800 percent in the first quarter of this year, compared with one year earlier.
It’s good news for Bank of America and their “good credit” customers, but what about other mortgage consumers? Those that can’t qualify for a traditional loan or those that what to shop companies and ask around.
Having the ability to shop, ask, and get answers from multiple mortgage companies offering all types of mortgage loans and services, all on one site, live and anonymously; that’s what makes us appealing to consumers.
To ensure the safety of visitors to the website all chats are done over a secure server.
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